One intelligent platform for participants, workforce, finance and family transparency — replacing the spreadsheets, group chats and disconnected tools most providers have outgrown.
Looking for support coordination for yourself or a family member? Apply here or learn about the Pre-NDIS pathway.
About SyncxCare
Real data isolation, from day one
Every provider business runs on its own securely scoped data — not a shared spreadsheet pretending to be multi-tenant.
Built mobile-first for the field
Support workers and families live on their phones. Every portal is designed for that, not just resized from a desktop screen.
Honest AI, not AI-washing
AI-assisted features (health summaries, trip planning, photo intake) do real, useful work — we don't slap an 'AI' label on things that aren't.
Genuinely global-ready
18 languages with real right-to-left layout for Persian, Arabic, Pashto and Dari — not a machine-translated afterthought.
Every part of a provider business — clients, workforce, sales pipeline, finance and community programs — in one system that actually talks to itself.
Overview
$184k
Revenue
37
Shifts
3
Alerts
Support workers spend their day moving between visits, not sitting at a desk — so their portal is built mobile-first around exactly that.
Today's Shifts
Amelia Harris
At visit — Parramatta
En route to Jack T. · ETA 14 min
Metformin 500mg · checked ✓ 8:05am
"Great morning, joined the walking group..."
4
Tasks
820
Points
12d
Streak
No more wondering how the day went. Families see what's happening as it happens, and can act on it — sign off, message, or check the budget — from their phone.
Daily Timeline
9:00am — Community Access
Liam is with Amelia at Westfield Parramatta
62% of Core Supports used
2 new messages from the care team
Everything included
Every feature below is live in the product today — not a roadmap promise.
Full Participant Profiles
A guided intake wizard captures funding categories, medications, allergies, risk and behaviour support plans, and produces a print-ready NDIS record.
Live GPS Tracking
See exactly where support workers are and their shift status — en route, at visit, or idle — on a live, interactive map.
CRM & Leads Pipeline
Track prospective clients, support workers and business partners from first enquiry through to conversion, in one pipeline.
SMS & Call Logging
Message or log a call with a participant or lead directly from their record, with the full conversation history kept together.
Soft-Delete Recovery
Deleted clients and leads aren't gone for good — they're recoverable for 7 days before being permanently removed.
Community Hub
Real Sydney events and places, day trips and activities, plus a budget-aware planner for building NDIS-funded outings.
Family Transparency
Daily timelines, upcoming programs, full reports and e-signature consent — families see what's happening, in real time.
Scheduling & Timesheets
Shifts, check-in/check-out, mileage and recurring visit plans, coordinated across the whole team.
Budget & Funding
Track Core Supports, Capacity Building and Capital Supports spend against every plan, category by category.
18 Languages, Full RTL
English, Persian, Arabic, Pashto, Dari and 13 more — with genuine right-to-left layout, not just translated text.
Back Office & Admin
System health monitoring, external integrations, and translation management, all in one dedicated admin dashboard.
Simple, per-team pricing
One flat price per team-size tier — no per-participant fees, no surprise add-ons.
Up to 5 team members
6–15 team members
16–30 team members
31+ team members
Volume-based pricing
Resources
Understanding NDIS Plan Categories: Core, Capacity Building, and Capital Supports
A plain-language breakdown of the three NDIS budget categories, what each one actually covers, and why the difference matters for how a plan gets spent.
6 min readRunning a Provider5 Signs It's Time to Switch NDIS Management Software
Spreadsheets and disconnected tools work fine for a handful of participants. Here's how to tell when your provider organisation has actually outgrown them.
5 min readSupport WorkHow GPS Tracking and Live Shift Data Improve Support Worker Safety
Real-time visibility into where support workers are isn't about surveillance — it's about knowing someone can help fast if a shift goes wrong.
4 min readStart a free trial today, or book a walkthrough with our team first — whichever you'd prefer.